There certainly have been many lonely welcome guest books gathering dust on side tables in vacation rental homes everywhere. But that’s less and less the case, these days. The vacation rental industry has grown, and along with that, the expectation from the guest that you’re providing a premium welcome packet or book (digital or physical).
The reason? A significant number of guests are going to crack open your welcome book within the first five minutes to… you guessed it… get your WiFi password.
Plus, today’s modern vacation rental experience often includes a digital welcome book that guests can explore before they even arrive. And guests are learning that their hosts pack a lot of useful information into their welcome guides that can actually make their vacation better! Many rental owners just do the minimum, but an awesome welcome book will help your vacation rental business earn better reviews and have a higher rebook rate on your guests.
In other words, vacation rental welcome books do matter—maybe now more than ever. In this post, we’ll show you how to make the best use of yours.
The below list is designed to be one-size-fits all. Use it for old-school vacation rental welcome books you print and leave out at your property, their digital cousins like Touch Stay, or a printable PDF you create and email to guests.
Let’s get to it! Here is what you should include:
